Last updated: October 9, 2026
This Privacy Policy explains how Chancilo (“the App,” “we,” “us,” or “our”) handles information when you use our random selection and decision-making tools.
Chancilo does not require you to create an account. Random selections are performed on your device.
The App stores your saved wheels, option labels and weights, lottery configurations, participant and prize information, group configurations, saved results, and preferences locally on your device. Images you select to customize coin faces are also saved locally.
We do not upload this tool content or your custom coin images to our analytics service. Local app data may be included in device backups provided by Apple, depending on your device settings.
We use PostHog to understand how features are used and to improve the App’s reliability and purchase experience. Analytics starts when the App launches. The current version does not offer an in-app analytics opt-out.
Analytics information includes:
Network requests disclose your IP address to the receiving service as part of internet communication.
We do not send wheel questions, option labels, participant names, prize names, selected images, entered number ranges, generated results, raw error messages, or purchase receipts to PostHog. Automatic screen capture, automatic interaction capture, and session replay are disabled.
Our analytics integration uses PostHog’s EU endpoint. More information is available in PostHog’s Privacy Policy.
In-app purchases and restoration are handled by Apple through the App Store. The App uses Apple-provided transaction and entitlement information to verify purchases and enable purchased features. It also stores transaction identifiers locally to prevent duplicate analytics events.
We do not receive your payment card details. Apple handles billing and processes information under Apple’s Privacy Policy.
If you submit feedback through the App’s feedback feature, the text you enter and an app identifier are sent to our feedback service at noil.xydlm.com. The service may also receive technical request information, including your IP address, as part of processing the request.
If you contact us directly, we receive the information you choose to share and any contact information provided by the communication service. We use this information to respond to your request and improve the App. Please avoid including sensitive personal information in feedback or support messages.
The App uses Apple’s system photo picker when you choose images for custom coin faces. It processes the images you select without requesting unrestricted access to your photo library. Selected images are processed and stored on your device.
The finger-selection tool uses on-screen touch input to make a selection. It does not scan fingerprints or collect biometric identifiers.
When you choose to share results or feedback, the selected content is passed to the app or service you choose through the system share sheet. That recipient’s privacy policy applies to its handling of the content.
When you choose to copy results or developer contact details, the App writes the selected information to the system clipboard.
We use information to provide the App’s features, save your preferences, verify purchases, understand feature usage, investigate technical problems, and respond to support requests.
We do not sell personal information or use it for targeted advertising. We do not use advertising identifiers or track your activity across other companies’ apps and websites for advertising.
Information is disclosed to services involved in the operations described above, including PostHog, Apple, and our feedback service. We may also disclose information when required by law or when necessary to protect legal rights or address fraud and security issues.
Local data remains on your device until you delete it using available app controls or remove the App. Removing the App does not automatically delete information already transmitted to our services, Apple purchase records, or copies held in device backups.
Analytics and feedback retention depends on our service configurations and operational needs. For details about applicable retention periods or a deletion request, contact us using the details below. Information may need to be retained to meet legal obligations or resolve disputes.
The App uses HTTPS for analytics and feedback transmissions. No storage or transmission method can guarantee absolute security.
Our analytics endpoint is located in the EU. Depending on your location and the services involved, information may be processed outside your country or region.
You can edit or delete saved content where the App provides those controls, restore default coin images to remove custom images, and manage device backups through Apple’s settings. You can choose whether to submit feedback or share content with other apps.
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability, or to object to certain processing. Contact us to make a request. Because the App does not require an account and analytics uses a pseudonymous identifier, we may need additional information to locate relevant records. Please do not send sensitive information unless it is necessary for your request.
We do not knowingly collect personal information from children in circumstances requiring parental consent without that consent. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
We may update this policy when the App or our data practices change. The latest version will be published on this page with an updated date. Where required, we will provide additional notice or obtain consent.
For privacy questions or requests concerning Chancilo, contact the developer:
bigtotorouk@gmail.comPlease mention “Chancilo Privacy” and describe your request. Do not include payment card details or other sensitive information.